tk999 apps Terms and Conditions

The meanings of certain words and terms used in these Terms are provided below. These definitions apply throughout the entire document.

• "Platform" refers to the tk999 apps website, mobile application, and all associated services.
• "User" refers to any person, whether registered or unregistered, who uses the services on the platform.
• "Account" refers to a user's personal registered profile on the platform.
• "Bonus" refers to any promotional offer, cashback, or reward provided by tk999 apps.
• "Terms" refers to this complete terms and conditions document, which may be amended from time to time.
• "Services" refers to the casino games, sports betting, live casino, and other entertainment activities available on the tk999 apps platform.

2.1 Age Requirements

To use the tk999 apps platform, a user must be at least 21 years of age. All services on this platform are strictly prohibited for minors. Documents may be requested to verify age during the registration process. Providing a false age will result in immediate account cancellation and forfeiture of any associated balance.

2.2 Other Eligibility Conditions

The following conditions must be met to use the platform:

• The user must be a resident of Bangladesh or must be accessing from Bangladesh.
• A new account may be opened only if no previous account has been permanently cancelled.
• Each user may hold only one account — holding multiple accounts is strictly prohibited.
• Close family members of employees may be excluded from certain bonus offers.

3.1 Registration Requirements

To open an account with tk999 apps, accurate and complete information must be provided. If the information provided at the time of registration is incorrect or misleading, it may cause problems during the verification process. Users may contact customer support at any time to update their personal information.

3.2 Account Security

Keeping your account login details (username and password) confidential is entirely your own responsibility. Please do not share your account details with anyone. Selling, transferring, or allowing others to use your account is strictly prohibited. If you suspect unauthorised access, notify customer support immediately.

• Use a strong password — at least 8 characters, mixing letters, numbers, and special characters.
• If you log in from a public or shared device, log out after the session.
• Never share your OTP with anyone.

3.3 Identity Verification (KYC)

tk999 apps reserves the right to verify the identity of any user when required. This process may involve requesting a national identity card, passport, or other government-issued documents. Withdrawal requests may be put on hold until verification is complete.

4.1 Deposit Conditions

Deposits on tk999 apps can currently be made using bKash, Nagad, and Rocket. The minimum deposit amount is ৳300. Deposits must be made from a mobile wallet registered in the user's own name. Deposits from third-party accounts are not accepted and will be returned.

4.2 Withdrawal Conditions

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit. To withdraw funds earned from bonuses, the specified wagering requirements must be met.

• Withdrawal methods: bKash, Nagad, Rocket.
• Minimum withdrawal: ৳800.
• Standard processing time: within 1 hour.
• In cases of suspicious activity, additional time may be required for review.

5.1 Welcome Bonus

tk999 apps offers new members a 150% bonus on their first deposit, up to ৳10,000. The wagering requirement for this bonus is 20 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,500 bonus, bringing the total balance to ৳2,500, and ৳1,500 × 20 = ৳30,000 must be wagered before withdrawal.

5.2 General Conditions for Other Bonuses

The following general conditions apply to all bonuses and promotions:

• While a bonus is active, bets may only be placed on specified games or categories — details are noted on each offer's page.
• Until one bonus is cleared, accepting a new bonus may be restricted.
• Bonus funds cannot be withdrawn directly before the wagering requirements are met.
• The maximum bet amount using a bonus balance may be fixed — see the details of each offer.
• tk999 apps reserves the right to modify or withdraw any bonus offer.

Users of tk999 apps services must refrain entirely from the activities listed below:

• Opening multiple accounts or using another person's account.
• Abusing or manipulating the bonus system.
• Using the platform for money laundering or transactions involving illegal funds.
• Interfering with or attempting unauthorised access to the platform's software or systems.
• Defrauding other users or spreading misleading information.
• Placing bets using automated software, bots, or scripts.
• Disrupting the normal operation of the platform.

If such activity is detected, the account will be cancelled immediately and legal action may be taken where applicable.

tk999 apps places the highest importance on protecting users' personal information. All personal information provided on the platform is secured through SSL encryption. The detailed policy on the collection, storage, and use of user data can be found on our Privacy Policy page.

• Personal information is not sold to third parties.
• Information may be provided to relevant authorities when required to meet legal obligations.
• Industry-standard security protocols are followed for data protection.

8.1 User Responsibility

tk999 apps is a form of entertainment — not a way to solve financial problems. Each user is encouraged to bet within their means. If signs of gambling addiction appear, help should be sought immediately. Our platform has spending limit settings, self-exclusion, and break options available.

8.2 Support Options

If you are under financial stress or facing addiction issues, contact our 24/7 live chat or email support. For detailed responsible gambling guidelines and self-help information, visit our Responsible Gaming page.

All services on this platform are strictly prohibited for those under 21 years of age.

9.1 Account Closure by tk999 apps

tk999 apps may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Providing false information or identity fraud.
• Suspicious or unusual activity on the account.
• A court order or request from a legal authority.

9.2 Account Closure by the User

Any user may apply to close their account at any time by contacting customer support. Any outstanding balance must be withdrawn before the account is closed. Any active bonus wagering will be cancelled.

tk999 apps will not be liable for any loss arising from the circumstances described below:

• Loss caused by the user's own negligence or violation of the Terms.
• Technical issues such as server downtime, internet disruption, or faults in third-party services.
• Unforeseen natural disasters or force majeure events.
• Security breaches on the user's device or network that are outside the control of tk999 apps.

tk999 apps is committed to maintaining service quality at all times. However, temporary disruptions may occur for technical maintenance, and advance notice will be given where possible.

tk999 apps reserves the right to change or amend these Terms at any time. Users will be notified of significant changes via a notice on the platform or by email. Continued use of the platform after changes to the Terms will be considered acceptance of the updated Terms.

It is recommended to review this page regularly. The date of the latest update will be stated at the top of the Terms page.

If you have any questions or concerns about these Terms, please get in touch with us. Our customer support team is ready to assist in both Bengali and English.

• Live Chat: Available 24/7 via the chat icon on the platform
• Email: [email protected]

For common questions, visit our FAQ section — answers to the most frequently asked questions are available there.